Frequently Asked Questions

How long will it take for my order to arrive?

Shipments to Spain usually take between 3 and 15 working days depending on the product. You will receive an email with the tracking number as soon as it is shipped.

How much does shipping cost?

Shipping to Spain is free. For the rest of the European Union and international shipments, the cost is €5.99.

Can I return my order?

Yes, you have 14 calendar days from receipt to withdraw from your purchase without needing to justify the reason. See our Returns Policy for more details.

What payment methods do you accept?

We accept major credit and debit cards, as well as other secure payment methods available during the checkout process.

How can I contact you?

You can write to us through our Contact page or directly to bilalsatta10@gmail.com. We try to respond within 24-48 hours.

Does my order include an invoice?

Yes, you will receive confirmation of your purchase by email, which is valid as proof of purchase.